Terms and Conditions

Welcome to Certira.
By accessing or using Certira.net or enrolling in any of our programs, you agree to be bound by the following Terms of Use. Please read them carefully before using our services.

1. Acceptance of Terms

Your access to and use of the platform constitutes your full acceptance of these terms.
If you do not agree with any part of these terms, please discontinue using the service

2. Eligibility

Users must:
    ● Be 16 years of age or older, or
    ● Have parental consent if younger.
Parents may register on behalf of their children

3. Accounts & Responsibility

By creating an account, you agree to:
    ● Provide accurate and complete information
    ● Keep login credentials confidential
    ● Be fully responsible for all activities under your account
    ● Notify us immediately if unauthorized access occurs
Certira may suspend or terminate accounts that violate these terms

4. Content Usage Policy

All content on the platform — including:
 Video lessons
    ● Study materials
    ● Question banks
    ● Simulations
    ● PDFs
    ● Live session recordings
 is the exclusive property of Certira and protected by intellectual property laws.
 You are strictly prohibited from:
   ● Copying or downloading content
   ● Sharing content with others
   ● Reposting or redistributing content
   ● Using content commercially or outside the platform

5. Fees & Subscriptions

● All fees are non-refundable except as stated in the Refund Policy.
Prices may include VAT (15%) and administrative fees.
● Access duration depends on the package selected.
● Live sessions and support availability may change based on operational needs.

6. Acceptable Use

Users agree not to:
● Harass or insult instructors or students
● Send inappropriate or abusive messages
● Post illegal or unethical content
● Attempt to hack, disrupt, or harm the platform
Certira reserves the right to remove or ban any violating user.

7. Refund Policy

Refunds are granted only if:
● No course content has been accessed, and
● No live session has been attended, and
● No premium services (WhatsApp support, personalized plans) have been utilized
Refund requests must be submitted within 48 hours of purchase.
After that, no refunds will be issued.

8. Service Quality

Although Certira strives for excellence, we do not guarantee:
● A specific score or passing result
● Uninterrupted platform access
● That all content is free from errors
We will always provide support to resolve technical issues promptly.

9. Disclaimer

Certira is not liable for:
Any loss resulting from reliance on content
● Failure to pass any test or exam
● Technical issues beyond our control
Use of the platform is at your own risk

10. Changes to Terms

  • Certira may update these Terms of Use at any time.
  • Continued use of the platform indicates your acceptance of any updated terms.

11. Contact

For any questions, please contact us at:
  • 📧 support@certira.net